Effective Date: October 2023
Welcome to TicketsIndianapolis.org (the “Site”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our Site and utilize our services. By accessing or using our Site, you agree to the practices described herein.
When you create an account, purchase tickets, or contact us, you may provide personal details such as your name, email address, and payment information. We do not store your payment card details directly; these are handled securely by our trusted third-party payment processors.
By submitting your contact details, you consent to us reaching out via email, phone, or SMS for transactional or promotional purposes.
We may collect information about your device, IP address, browsing behavior, and interactions with the Site through cookies and similar technologies. This information helps us improve user experience and analyze Site traffic.
Your data enables us to process transactions, deliver tickets, and provide customer support. Certain ticket sellers may access your information related to order fulfillment.
With your consent, we may send you updates about upcoming events, special offers, and new features. You can opt out at any time via the unsubscribe link in our emails or by replying STOP to our messages.
We may share relevant data with third-party vendors involved in payment processing, order fulfillment, or marketing activities. These partners are contractually obligated to protect your data.
We may disclose your information to comply with legal obligations, enforce our policies, or prevent fraud and security threats.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When you close your account or request data deletion, we will remove your data accordingly.
We use cookies to enhance your experience, analyze Site usage, and serve targeted advertisements. You can manage your cookie preferences through your browser settings. Some third-party partners may also collect data via cookies and similar technologies for analytics and advertising.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.
Our Site is intended for users 18 years and older. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with data, please contact us immediately.
You can opt out of marketing communications by following the links in our emails or replying STOP to our messages. You also have rights to access, correct, or delete your personal data by contacting us at the provided email address.
For inquiries about your data or to exercise your privacy rights, please email us at [email protected]. We may also accept requests via mail or phone, as per applicable laws.
We may update this Privacy Policy periodically. Significant changes will be communicated through the Site or via email. Continued use of the Site after updates indicates your acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the provided email or mailing address on our Site.